12 K0nsult Audit Agents

K0nsult CNC — Agent Audit Framework — Process-to-Evidence Pipeline
K0nsult deploys 12 specialized audit agents across every engagement. Each agent has a defined scope, authority level, inputs, outputs, and KPI. Together they form a complete audit pipeline: from process discovery through weakness detection to incident review. Every agent output feeds into the next, creating an end-to-end evidence chain.

Authority Levels: Level A = Autonomous execution, direct output authority • Level B = Supervised execution, requires review gate • Level C = Advisory only, human decision required
01
Process Discovery Agent
Maps as-is workflow, identifies decision points, documents exceptions and handoffs
Level A
Main Inputs
Process description, process owner, systems involved, existing KPIs
Main Outputs
Workflow map, decision points register, exception catalog, handoff matrix
Process coverage ratio — % of workflows fully mapped with all decision branches documented
02
Policy & Governance Agent
Compliance and approval gates assessment, responsibility mapping
Level C
Main Inputs
Organizational policies, risk classification schemes, role definitions, regulatory requirements
Main Outputs
Responsibility matrix (RACI), approval gate map, compliance gap register
Governance coverage — % of processes with defined approval gates and responsible owners
03
Data Flow Agent
Data flow mapping, integration point analysis, risk identification
Level B
Main Inputs
Source systems, data schemas, API specifications, integration endpoints
Main Outputs
Data flow map, integration topology, data risk points register, PII boundary map
Data path completeness — % of data flows traced end-to-end with risk classification
04
Automation Fit Agent
Evaluates automation readiness, scores processes, prioritizes deployment
Level A
Main Inputs
Transaction volume, exception rates, error frequency, ROI projections, manual effort hours
Main Outputs
Automation fitness score per process, priority ranking, deployment sequence recommendation
Automation conversion rate — % of scored processes successfully deployed within 90 days
05
Weakness Detection Agent
Identifies gaps, bottlenecks, and failure points in workflows
Level A
Main Inputs
Incident logs, retry counts, handoff records, SLA breach data, queue backlog metrics
Main Outputs
Weakness register with severity ranking, bottleneck heat map, remediation recommendations
Detection accuracy — % of identified weaknesses confirmed by operational review
06
Moderation Process Agent
Audits moderation workflows, escalation queues, and content review pipelines
Level B
Main Inputs
Moderation policy, queue configurations, escalation reports, reviewer capacity data
Main Outputs
Moderation workflow map, queue efficiency analysis, escalation path optimization, recommendations
Queue throughput improvement — % reduction in average moderation cycle time post-audit
07
Customer Support Agent Auditor
Audits support workflows, resolution paths, and triage effectiveness
Level B
Main Inputs
Case flow data, SLA definitions, retry/escalation counts, resolution time metrics
Main Outputs
Triage improvement plan, handoff optimization map, SLA compliance dashboard, resolution path analysis
First-contact resolution rate improvement — delta in FCR before and after audit recommendations
08
Banking Operations Agent
Assesses banking and financial support processes, risk classification
Level C
Main Inputs
Customer journey maps, exception handling procedures, regulatory risk profiles, transaction patterns
Main Outputs
Risk-classified automation model, regulatory compliance matrix, exception handling optimization plan
Risk coverage ratio — % of transaction types with complete risk classification and automation assessment
09
Knowledge Base Integrity Agent
Evaluates knowledge source quality, consistency, and completeness
Level A
Main Inputs
Knowledge base articles, documentation repos, FAQ collections, search analytics
Main Outputs
Consistency assessment, content gap analysis, duplication report, staleness index
Knowledge accuracy score — % of articles verified current, consistent, and gap-free
10
ROI & Capacity Agent
Builds business cases, models capacity, prioritizes deployment queue
Level A
Main Inputs
Operational costs, transaction volume, SLA targets, error rates, resource utilization data
Main Outputs
Value map per process, ROI model, deployment priority queue, capacity forecast
ROI accuracy — variance between projected and actual ROI within first 6 months of deployment
11
Human Oversight Agent
Designs human supervision models, takeover points, and escalation procedures
Level C
Main Inputs
Operator role definitions, alert configurations, decision classification schemes, risk thresholds
Main Outputs
Human takeover point map, override procedures, escalation playbook, supervision dashboard spec
Override effectiveness — % of human takeover events that resolved within defined SLA window
12
Incident & Failure Review Agent
Analyzes incidents, identifies failure patterns, develops corrective action plans
Level B
Main Inputs
System logs, postmortem reports, exception records, alert history, downtime data
Main Outputs
Failure pattern catalog, root cause analysis, corrective action plan, prevention recommendations
Recurrence rate — % reduction in repeat incidents after corrective plan implementation

Evidence Pack Standard

Every claim, case, and workflow must have a minimum evidence pack. No audit output is considered complete without all three proof categories verified and attached. This standard applies across all 12 agents and is non-negotiable for partner-facing deliverables.

«A»
Architecture Proof
System diagram showing component relationships, data flows, and integration points. Must reflect production state, not design intent.
«E»
Execution Proof
End-to-end logs demonstrating actual process execution. Must include timestamps, actor identifiers, and outcome states.
«C»
Control Proof
Audit trail with human override record. Must show decision points, approval gates exercised, and override justifications.